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Last updated: 08.08.2025

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1. Who We Are

Resonance Writ is a UK-based strategic copywriting consultancy operated by a sole trader. We provide services related to brand narrative, tone of voice development, and other copy-led brand strategy work.
For any privacy-related questions, you can contact us at: rubenkitson@resonancewrit.com

 

2. What This Policy Covers

This policy explains how we collect, use, and store your personal data when you visit this website, submit an enquiry, or communicate with us.

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3. What Data We Collect

We may collect the following personal data:
- Name
- Email address
- Business name or role (if submitted)
- Any other information voluntarily provided in contact forms or email correspondence
- IP address and browsing data (via analytics tools)

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4. How We Use Your Data

We use your data to:
- Respond to enquiries
- Provide quotations and contractual services
- Keep basic business records (for invoicing, legal or tax reasons)
- Understand site usage through analytics

We will never sell or share your personal data for marketing purposes.

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5. Legal Basis for Processing

We rely on:
- Consent — when you submit a form or email us
- Legitimate interest — to respond to enquiries or improve our site
- Legal obligation — to retain certain records for accounting and tax

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6. How We Store and Protect Data

Your data may be stored in:
- Wix (website hosting platform)
- Google tools (email, analytics)
- Our internal records (e.g. invoices, proposals)

We implement reasonable measures to protect your data and keep it confidential.

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7. Your Rights (Under UK GDPR)

You have the right to:
- Access your data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent (if applicable)
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact: rubenkitson@resonancewrit.com

 

8. Third Parties

We use the following third-party services which may process your data:
- Wix.com – website hosting and contact form
- Google Analytics – anonymous website usage stats
- Email provider – to respond to enquiries

 

9. Retention

We keep client records for up to 6 years, in line with HMRC requirements. Enquiries that do not proceed to a client relationship may be deleted sooner.

10. Updates to This Policy

We may update this policy from time to time. Please check this page periodically.

 

 

Cookie Policy

This website uses cookies to improve performance and understand how visitors interact with the site.

 

What Are Cookies?

Cookies are small text files stored on your device to remember your preferences or collect anonymous data about your browsing habits.

 

Types of Cookies We Use

Type

Purpose

Essential cookies

Ensure the website functions properly

Analytics cookies

Help us understand how users interact with the site (e.g. Google Analytics)

Functional cookies

May remember form input or layout preferences

Consent

You may be asked to accept or reject cookies when you first visit the site. You can also control cookie settings via your browser at any time.

 

Third-Party Cookies

We may use cookies from:
- Google Analytics (anonymous tracking)
- Wix.com (site infrastructure and performance)

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Managing Cookies

To manage or delete cookies, refer to your browser’s help section. Disabling some cookies may affect site functionality.

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Questions?

​Email rubenkitson@resonancewrit.com if you have any questions about this cookie or privacy policy